Redefining Care: Why Telehealth Matters

Living with neurodegenerative disease like ALS, Parkinson's, Alzheimer's, and others bring daily challenges, not just for the people living with the disease, but for families and caregivers as well. At Synapticure, we recognize how crucial it is to have care that’s not only specialized but also accessible and affordable. That’s why our telehealth platform is designed to deliver comprehensive, compassionate support right to you and your family — no matter where you are.‍

‍With us, you can focus on what matters most, knowing that your care is coordinated and tailored to your unique needs.

What is Telehealth?

Telehealth brings healthcare directly to you, wherever you are, using technology like computers, tablets, or smartphones to connect with a care team. It provides access to a range of services without the need for in-person visits, eliminating the hassle of long commutes and travel as well as crowded waiting rooms. With national neurologist shortages, wait times are increasingly longer making it difficult for individuals to see a specialist as soon as needed. In addition, long commutes make travel difficult with many families having to travel over 90 minutes to see their specialist.

For people living with neurodegenerative diseases travel can be hard to manage given that many struggle with immobility which is often compounded by a lack of support to coordinate and provide that travel. Telehealth is more than a convenience—it’s a critical lifeline for both those who live far from specialized care centers, but also those who simply struggle to travel. It allows for timely interventions, medication management, and continuous support, all while maintaining the highest standards of care.

Benefits of Telehealth

• Convenience: No more long drives or waiting rooms—receive care from the comfort of your home or when you’re traveling. With Synapticure, we are available whenever you need us, wherever you are. Appointments are scheduled around the availability of patients, caregivers, and family members, who can join even if they are living separately or out of state.
• Fast Access to Experts: Synapticure’s platform ensures quick access to expert neurologists and mental health professionals with decades of experience in neurodegenerative diseases. They are available to address your symptoms, medications, or concerns sooner rather than later. This proactive approach keeps patients safely at home longer, avoiding long-term care.
• Wrap-Around Services: Telehealth allows our multidisciplinary team of specialty trained neurologists, care navigators, nurses, genetic counselors, speech-language therapists, and mental health professionals to collaborate seamlessly, ensuring every aspect of your care is covered. Whether medications need to be adjusted, you’re looking for clinical trials, or you need to connect to community resources, we are here to be your trusted partner in this journey.
• Less Burden on Caregivers: With round-the-clock support, you and your loved ones have a dedicated advocate every step of the way, easing the burden on caregivers. Your personal care navigator acts as your guide, helping you access all the services you need, from arranging in-home services to scheduling appointments with specialists.‍
• More Frequent Check-ins: Through virtual visits, we ensure medications are optimized, symptoms are managed, and your care plan is adjusted as needed. Our team of experts are available to answer your questions and to meet with you when needed, eliminating prolonged wait times.

What to Expect During Your Telehealth Visit

1. Meet your personal care navigator: Book a no-cost consultation where you’ll be introduced to your personal care coordinator—an important care team member who is dedicated to coordinating every aspect of your care. Your care coordinator will act as your guide and be your advocate.

2. Book a visit with your specialty neurologist: During your consultation, your care navigator will schedule a virtual appointment with an expert neurologist. During the visit, your neurologist will provide a diagnosis, discuss the latest treatment options, and work closely with your existing care team to ensure seamless, comprehensive care.

3. Receive your personalized care plan: During your neurology appointment, you’ll receive a customized care plan designed to meet your unique needs. Whether it’s medication management, therapy recommendations and referrals, or education and counseling, your plan will be tailored to optimize your well-being and ease the burden of care.

4. Focus on what matters most: We are with you every step of your journey. We build lasting longitudinal relationships and provide you with the services and care tailored to you and your situation, easing the burden on caregivers and ensuring that the people we serve receive comprehensive, well-coordinated care.

Telehealth is Essential for Neurodegenerative Diseases

Telehealth not only provides unparalleled access to specialized care, but also drives better outcomes. People living with ALS, Parkinson’s, or Alzheimer’s benefit from regular, face-to-face check-ins with their doctors, ensuring that their concerns are heard and addressed, that medications are adjusted as needed, and interventions are timely. This level of attention helps prevent complications, improves long-term outcomes, and ensures you always have access to the care you need.

In a time when managing a complex condition can feel isolating, telehealth offers a direct line to expert care, providing patients and caregivers with peace of mind.

At Synapticure, we believe that quality care should not be dictated by geography, and should be accessible to everyone. With our nationwide multidisciplinary specialized telehealth services, we’re able to provide expert, personalized care to people across the country - Telehealth brings that care to your doorstep.