No Cost Dementia Care

For families with traditional Medicare and a dementia diagnosis.

Specialized Neurology Care, Made Simple

The Guiding an Improved Dementia Experience (GUIDE) Model, works to improve quality of life for people with dementia, lessen the load on unpaid caregivers, and keep families in their homes as long as possible.

24/7 Support

Access to specialized neurologists, behavioral health providers, APPs, and more within weeks

Covered Visits

Eligible Medicare beneficiaries can access care at no additional cost to you

Appointment Available within Weeks

Synapticure is an Established GUIDE Model in all 50 States


Respite Care Services

Eligible beneficiaries can receive covered respite services for unpaid caregivers

Am I Eligible?

You are eligible if you:
  • Have traditional Medicare Parts A & B as your primary insurance
  • Have a confirmed dementia diagnosis (including Alzheimer’s, LBD, FTD, vascular dementia, etc.)
  • Are living at home or in the community
You are not eligible if you:
  • Have a diagnosis of mild cognitive impairment
  • Are enrolled in Medicare Advantage as your primary insurance
  • Are living in a long-term care facility
  • Are participating in hospice or a PACE organization

The Synapticure Way

When you begin your journey with us, you can expect to:

Start a Connection With a Personal Care Navigator

Dedicated care navigation is available to help you manage care, schedule appointments, access services, and navigate home-based or community support for you and your caregivers.

Meet Your Specialized Cognitive Care Team

Access expert care with personalized plans for treating dementia symptoms.

Receive Ongoing Caregiver and Family Support

Access community services, future planning, caregiver education, monthly skills training, respite care (if eligible) and more at no additional cost.

Frequently Asked
Questions

Visit our full FAQ page for more commonly asked questions.

Guiding an Improved Dementia Experience (GUIDE) is a Medicare program that focuses on improving the quality of life of patients living with dementia and their caregivers at no additional cost. This initiative focuses on dementia care management to reduce strain on unpaid caregivers and enable people living with dementia to safely remain in their homes and communities.

Enrolling in the GUIDE Model through Synapticure offers many benefits, including:

  • 24/7 Phone Line: Access to a helpline with triage support available at any time.
  • Respite Care (if eligible): Some covered hours of respite care are provided by Medicare each year, providing temporary relief to unpaid caregivers.
  • Care Coordination: Help you manage care, schedule appointments, access services, and navigate home-based or community support for you and your caregivers.

A caregiver is any individual who provides regular assistance to a person with dementia, Alzheimer's, or any other condition. This can include family members or friends who help with daily activities, medical tasks, and emotional support.

Caregivers and family members benefit from the GUIDE Model in several ways:

  • Respite Services (if eligible): Temporary relief options that allow caregivers to rest and recharge while ensuring continuous care for their loved ones.
  • 24/7 Helpline: A dedicated helpline available for any questions or concerns, offering round-the-clock support and guidance.
  • Comprehensive Support: Coordinated care involving specialists and healthcare providers, including mental health professionals, to support the caregiver’s role.
  • Care Navigation: Help from care navigators to arrange local services such as meal delivery, transportation, and community support.
  • Educational Resources: Access to educational classes that provide valuable knowledge and skills for effective caregiving.

For eligible beneficiaries, respite care provides short-term relief for unpaid primary caregivers, giving them time to rest and recharge. This service allows a trained professional to care for your loved one at home or in a facility for a few hours or several days a week, ensuring continuous support.

If the covered hours of respite care are exceeded, you can continue using respite services at local rates. The  respite service is based on geographic location and available partnerships.

GUIDE is a Medicare benefit. Beneficiaries with traditional Medicare (not Medicare Advantage) and a  dementia diagnosis may be eligible for participation in GUIDE. If you are eligible to participate in GUIDE, you can receive access to these services at no additional cost.

If you do not have traditional Medicare, you may be eligible for other services that Synapticure can provide. We are in-network with major insurers, including Medicare and Medicaid.

To enroll in the GUIDE Model, book a no-cost intake with Synapticure. During this call, your care team will assess your eligibility for GUIDE. If you are not eligible, Synapticure may still be able to offer you additional services.

Synapticure collaborates with your existing doctors to ensure seamless management of your care. We work together to create and implement a personalized and comprehensive care plan that supports both you and your caregiver.

Your current provider remains your primary doctor. This service and our care team is in addition to the support you already receive.

Patients and Caregivers 
Love Synapticure

We love the kindness and care from Rebecca and Dr. Jaimie Hatcher-Martin.Great service offered to ALS patients as well as Compassionate, help and understanding!!!

Caregiver, ALS

Great people all around. Taking great care of pALS and cALS. Predictable access and patient-centered support using a solid telehealth network.

Caregiver, ALS

Synapticure and support with speech therapy has been a true blessing in helping to care for my wife with Alzheimer's disease. Today Kylee was able to bring out her thoughts as she changes.

Caregiver, Alzheimer's

What could have been traumatic was actually very pleasant. Raven brought out the best in him—he was totally at ease and actually proud of himself after the session. You wiped away any fear or doubt and proved that Synapticure is the real deal.

Caregiver, Frontotemporal Dementia

Our PCP was so impressed with the thoroughness of the notes from Synapticure. He was very excited about the new treatment options you recommended, which were new to him. For the first time, I don't feel like we're fighting the system alone.

Caregiver, Lewy Body Dementia

The willingness of my neurologist to prescribe off label has given me new hope in my fight with ALS. It allows me to try something new while waiting for a clinical trial. For anyone fighting ALS , time is of the essence and the speed that Synapticure is something other providers should strive for. Thank you for giving me hope!

Patient, ALS

Thank you for the access to genetic testing! It was discovered that I had a mutation of the SOD1 gene which has completely changed my treatment.

Patient, ALS

Thank you so much for creating this wonderful healthcare system. You are life savers in a world where we need all the help we can get. The care I've received from this dedicated team of professionals goes beyond any other healthcare available nationwide. Life with Parkinson's sucks but Synapticure helps guide their patients on how to live their best lives with chronic illnesses.

Patient, Parkinson's

Synapticure has been an order of magnitude improvement in my care and scope of care (neurology plus behavioral health). Discussions are always open (both directions) and thorough. In between scheduled appointments, my care team is very responsive to questions and needs.

Patient, Parkinson's

The support my wife and I have received from Synapticure since my PLS diagnosis in 2024 has been nothing short of exceptional. The fact that their high-quality, compassionate care is delivered entirely via telehealth has made access incredibly convenient for us. Their knowledgeable team provides much-needed clarity and peace of mind from the comfort of home. Truly a five-star organization.

Patient, Primary Lateral Sclerosis (PLS)

Everyone from synapticure has been VERY helpful; from Eva and Dr. Jamie Hatcher. They are so kind and make you feel comfortable. They never rush you and they get things done so quickly.

Synapticure Patient

Comprehensive Neurology Care 
All in One Place

Schedule a consultation call with a Synapticure care coordinator to discuss 
your needs and learn how we can help

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